The craft of speaking
Communication is more than information.
When you speak, what are you hoping will change for the person listening?
We often treat speaking as a way to share what we know. We have information, so we talk. We say what is on our mind and hope the other person gets it.
But information alone does not necessarily move anyone. Think about the conversations that matter to you. You might be trying to make a connection, ask for an opportunity, help someone see a problem differently, or persuade a room to act. There is a purpose underneath the words.
That purpose can be easy to miss. When we are nervous, we may focus on sounding polished or remembering everything we planned to say. We can finish talking without knowing whether our point landed.
“Start with the change.”
Before I prepare what to say, I ask: What do I want this person to understand, feel, decide, or do? The answer gives my communication a direction. It also makes me consider the person in front of me. What do they already know? What matters to them? What might they need from me to take the next step?
This is what I mean by Speak to Win. The goal is not simply to get through your words. It is to make something possible with them: belief, trust, connection, a decision, or action.
In the age of AI, information is easier than ever to produce. I believe the human work of making an idea matter to someone else becomes even more valuable. That work takes practice. It is a skill we can build, not a trait we either have or lack.
Try this before your next important conversation: finish the sentence, “After hearing me, I want this person to…” Then choose the words, example, or story that serves that purpose.